Projects
Operational Performance Analysis – Key Consulting
Conducted operational and feasibility analyses for software development and IT consulting opportunities within fixed-scope projects. Assessed performance drivers, delivery constraints, resource allocation, and business impact to support strategic Go/No-Go decisions. Delivered structured recommendations and executive-level reporting to improve decision-making efficiency and project prioritization.
Client Satisfaction & Feedback System – Key Consulting
Designed and implemented a structured client satisfaction and performance feedback process across strategic accounts. Collected and analyzed qualitative feedback to identify operational gaps, improvement opportunities, and client expectations. The project achieved a 53% response rate and contributed to the implementation of company-wide improvement actions and stronger client relationship management.
Operations Coordination – Paris 2024 & Roland Garros
Supported logistics coordination and operational management during two major international sporting events under high-pressure conditions. Managed inventory flows, real-time operational challenges, and coordination between multinational teams to maintain service continuity and operational efficiency. Developed strong adaptability, communication, and problem-solving skills in fast-paced environments with fluctuating demand.
